Complete the form with as much information as possible and click the "Submit Complaint" button at the bottom of the page. ( *= required field). If you prefer to submit a written complaint, download this form and mail it to the address on the form.

Our Spanish speaking residents may print a paper form to complete: Formulario de Queja del Consumidor. The completed form may be mailed or faxed to our office. Our address and phone numbers are found on the form.

En este momento, nuestros residentes de habla español pueden imprimir y llenar en papel si tienen una queja usando el Formulario de Queja del Consumidor. El formulario completado puede ser enviado por correo o fax a nuestra oficina. Nuestra dirección y números aparecen en el formulario.

First Name:*
Middle Initial:
Last  Name:*
Street Address:*
State:*  Zip Code:*
Daytime Phone:*
Email Address:
Complete the following information about the company against which you are submitting a complaint:
Company Name:*
Street Address:
Additional Address:
State:*  Zip Code:
Telephone Number:
Internet Address:
Internet Email:
Product or Service in Dispute:*
Is the service or product for a Home Improvement?
Date of Transaction:*
Name of Company Representative:
Title of Representative:
Total cost of product or service:*
Amount you paid:
Date you contacted the company concerning your complaint?
Name of person contacted:
Describe the nature of your complaint:*
(max. 4000 chars.)
What resolution are you seeking?*
   For security purposes, please answer this question before you click “Submit”.*
2 + 9?

You must provide supporting documentation: contracts, correspondence, receipts,etc. Documents may be faxed to 914-995-3115 or email to
Reference your complaint number on all pages.
  • I Hereby Certify that the information I have given is true and complete to the best of my knowledge.
  • I understand that Westchester County Department of Consumer Protection complies with the Freedom of Information Law.
  • I Authorize the Westchester County Department of Consumer Protection to act on my behalf in the mediation of this complaint.

Your complaint number will be provided after you click "Submit Complaint" 


          Department of Consumer Protection
          148 Martine Avenue, Room 407
          White Plains, New York 10601
          PHONE: (914) 995-2155    FAX: (914) 995-3115